Updates on the following can be viewed at http://kb.virtualphoneline.com/tiki-index.php?page=Call+Recording.
Free service mode: Call recording service on VirtualPhoneLine service enables you to record all the incoming calls on your number if you wish. Please keep in mind to comply with any privacy legal issues by your government, for example at http://www.ftc.gov/privacy/. This is the responsibility of the owner of the phone number.
Once you enable this service, all the calls that come in are recorded.
Recording Limits:
The call recording works in increments of 30 minutes within a one month period. There is no charge for this.
If the total number of recorded minutes exceeds 30 minutes, the recording feature will turned off. When one month passes, the recording will automatically turn ON again but again, only if the VirtualPhoneLine has selected to use the recording feature.
The VirtualPhoneLine user will be notified on the client Home page (dashboard) if recording is ON, OFF or Out Of Quota.
Storage limitations:
The calls are stored for 15 days. After 15 days, the calls are automatically deleted, even if the storage limit is not used, so you must download the voice files locally.
Paid service mode:
You may buy more space on the VirtualPhoneLine servers so that you can record more than 30 minutes and also to keep the voice files on the server longer.
These services start at $100 a month for 5 hours of space for 6 months storage.
Free service mode: Call recording service on VirtualPhoneLine service enables you to record all the incoming calls on your number if you wish. Please keep in mind to comply with any privacy legal issues by your government, for example at http://www.ftc.gov/privacy/. This is the responsibility of the owner of the phone number.
Once you enable this service, all the calls that come in are recorded.
Recording Limits:
The call recording works in increments of 30 minutes within a one month period. There is no charge for this.
If the total number of recorded minutes exceeds 30 minutes, the recording feature will turned off. When one month passes, the recording will automatically turn ON again but again, only if the VirtualPhoneLine has selected to use the recording feature.
The VirtualPhoneLine user will be notified on the client Home page (dashboard) if recording is ON, OFF or Out Of Quota.
Storage limitations:
The calls are stored for 15 days. After 15 days, the calls are automatically deleted, even if the storage limit is not used, so you must download the voice files locally.
Paid service mode:
You may buy more space on the VirtualPhoneLine servers so that you can record more than 30 minutes and also to keep the voice files on the server longer.
These services start at $100 a month for 5 hours of space for 6 months storage.
